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CUSTOM INTERACTIVE VOICE RESPONSE


VoiceStamps offers completely customized Interactive Voice Response Systems. 

Every Custom IVR application  we build is designed and customized from the ground-up. We have many different IVR modules, processes and systems in place to handle many of the common IVR applications. 

Below is a list of Custom IVR Resources we already have in production. You simple tell us which items you want and we build them into your next IVR project.

IVR Hosting and Pricing Details

Virtual Phone Switch Features


AUTOMATED CALL ROUTING, DATA CAPTURE, 
AND TRANSACTION PROCESSING SYSTEMS:
- Interactive Voice Response
- Call Routing and Call Transfer 
- Virtual PBX (features)
- Virtual Phone Switch (features)
- Automated Attendant (features
- Web Callback Buttons (features)
- Toll Free Numbers 
- Caller Registrations 
- Secure Caller Logins 
- Credit Card Payment Processing 
- Check Payment Processing 
- Voicemail Servers w/ Voicemail to Email 
- Email Servers w/ POP3 or Web Login 
- Fax Servers w/ Fax to Email 
- Fax on Demand 
- Web Servers 
- DNS Servers 
- FTP Servers 
- Tracking and Analysis Servers
- Database Servers
- Outbound Dialer
- Outbound Dialer Scheduler
- Virtual Call Recording (trunk-side)
- Virtual Call Recording (station-side)

AUTOMATED DATA RETRIEVAL SYSTEMS:
- Email Delivery Systems
- Phone Retrieval Systems
- FTP Data Retrieval Systems
- Web Data Retrieval Systems
- Database Retrieval Systems
- Online Call Data Reports
- XML Feed Delivery Systems
- ODBC Connect Delivery Systems
- CD Burners for offline archiving

VIRTUAL PHONE SWITCH: New!
VoiceStamps Virtual Phone Switch Features


SAMPLE IVR APPLICATIONS LISTED BELOW:

ACH
Check Drafting and Credit Card Payments:
Take checks or credit card orders over the phone.  Get paid faster and more reliably by using VoiceStamps to verify the customer's authorization for issuing ACH or EFT check drafts over the phone.

Attorneys and Legal Assistants:
Voice Stamps offers custom IVR applications for attorney and legal assistants who send new clients a questionnaire that is 5 pages long and takes an hour to fill out....Why not connect them to a phone number where they can go through your customized Question and Answer sessions? By using a Voice Response System to collect a series of answers your client can finish the questionnaire in less than 10 minutes.  This entire session will be recorded and converted  into a .wav file and emailed to you.

CalenDialer:
Voice Stamps offers a appointment and wake-up call reminder service. CalenDialer allows clients to schedule their own reminders. Each call can have a personalized greeting attached dialing rules can limit outbound phone calls by area code. A properly passworded client can dial in and select (via touch tone) a future date and time, telephone number and then record a personalized greeting. On that date CalenDialer will automatically dial the client or designated third-party at the phone number specified to deliver that message. Typical applications are for doctors appointments, hotel wake-up calls, birthdays, business meetings, clubs, religious observances, or professional appointment reminders. 

Collection Agencies and Collection Departments:
Voice Stamps offers custom IVR applications so collection agents can document customer agreements to make payments and their preferred payment method. The human voice has a biometric signature as unique as a  finger print or iris scan and may be used as an admissible record in collection cases.

Fund Raisers:
Voice Stamps offers custom IVR applications for Fund Raisers who want the added security of knowing that contribution pledges are legitimate and collectible.  Voice Stamps gives you an easy way to remind your contributors to fulfill pledges? Third Party Verification by VoiceStamps will allow you to ensure that a pledge was really made. 

Mortgage Loan Companies:
The VoiceStamps offers custom IVR applications for mortgage loan processors or home buyer who need a rate lock-in. By using Voice Stamps you can protect rate lock-ins for the mortgage company, loan officer, and home buyer.   Collection of loan payments by phone using credit card or checking in real-time.  Includes voice recording, and transaction processing.

Stock Brokers, Stock Traders, or Investors:
Voice Stamps offers custom IVR applications for anyone who buys or sell stock.  We can walk the buyers and sellers through a series of questions to insure all the details are clear and that the transaction was made with no confusion. Any buyer or seller with a phone can now easily create a legally admissible verbal contract of transactions they are a part of..

Telecommunications  and Long Distance Providers:
The VoiceStamp offers custom IVR applications for Phone Companies who sell long distance services.  Custom IVR application may be used for Automated Third Party Verifications to help protect against slamming claims. The Voice Stamps system can provide compliance for FCC Telecommunications guidelines. 

Telemarketing and Telesales Companies:
VoiceStamps offers custom IVR applications to record and verify your telesales orders.  Third Party Verifications offer legally admissible evidence for authorizing a sale. The recorded verification can help to provide compliance for FTC Telemarketing Sales Rules.  We can offer 3 different payment options: check, credit card, or phone bill.

Travel Agents:
Voice Stamps offers custom IVR applications to verify and book vacations and business travel.  With a Third Party Verifier like Voice Stamps agents can feel confident when they book non-refundable air fares.

Utilities and Electrical Service Providers::
VoiceStamp provides automated third party verifications for utility and electric service providers. VoiceStamps Interactive Voice Response System gathers and organizes the information you need by launching a pre-scripted question and answer session.

Web Site Owners:
If sales fraud on your Internet site is an issue, VoiceStamp offers a solution. With VoiceStamp™, you send us the telephone number of the customer and we call them back at that number - instantly or as scheduled. Then we get the customer's verbal authorization - in their own voice. No more chargebacks for invalid sales.  

We web callback or click to talk buttons are the great way to get visitors to call you while there visiting your website.

 

 

 

phone: (866) 892-5333    fax: (888) 522-7481