TELE-COMMUNICATIONS:
Latest FCC Ruling
on Slamming
Rules for Third Party Verifiers
Guidelines for TPV & LD Switching
FCC Website
FCC Slamming Website
TELE-MARKETING:
Federal Trade Commission Website
TelePlaza.com is a resource site for call center,
telemarketing, and customer service information. The site provides hundreds of links to relevant industry information and employment services for the
call center industry.
CALL CENTER
DIRECTORIES:
CreekPointe.com
Help Desk and Customer Relationship Management
CRM solution provider providing tool sets and services that help their most valuable assets.
Help Desk Software Directory
Call Center Learning Center
www.call-center.net
- a comprehensive directory for call center managers.
Help-Desk-Software-Guide.com
CHECK PROCESSING:
www.NACHA.org
www.SWACHA.com
