VoiceStamps offers Third Party Verification,
Verbal Contracts, and Voice Recording Services
at wholesale prices using state of the art technology.
Turns Any Touch-Tone
Phone into
Automated Voice Recording System
No Equipment, No
Software, No Training
Cost Effective Solution for Call Centers
100% Outsourced ASP Solution
Who Needs Third Party
Verification?
Long Distance Providers, Telemarketing Companies are required by law to use a Third Party Verification
service when selling products or services over
the phone or they may face penalties. Merchants who take Electronic Check
payments over the phone are required to receive either written or voice
recorded authorizations. Or anyone else who wants to have a Third Party
Verification Record or
Verbal Contract to fall back on when fighting chargeback or billing
dispute.
Customized IVR Call
Scripts:
Voice Stamps offers a free professional consultation including help with designing your call flow script. Upon
request we will customize the Interactive Voice Response call script to meet your verification guidelines
, and TPV Rules.
7 AUTOMATED TPV DATA RETRIEVAL
SYSTEMS: (included with every account)
1. TPV-by-Phone:
Verification retrievals may be accessed at anytime with a touch tone
phone. VoiceStamp Verifications may be retrieved by over the phone with a confirmation
number. You can
call into VoiceStamps automated system to listen to your stored
verifications for up to 120 days standard or longer upon request.
2. TPV-by-Email:
Voice Stamps will instantly forward Email verifications back to you. You will have
immediate access to all audio and data collected. Emails will
contain captured text data and audio. Audio answers can be treaded
into single file or they can be separate into multiple files for
every collected audio answer. Also the audio files may be attached to
email, or we can put links to the audio files and host them on our
Password Protected Data.
Choose how you want your emails delivered....
Attached or Linked (linked is highly recommended)
Choose how you
want your audio answers....
Together or Separated Out (separate is recommended)
If you do not have an
email account that is powerful enough to handle high volumes traffic with
large attachments, then we can provide a powerful email account.
3. TPV-by-Web-Mail:
We also offer a password protected web-based email interface for
easily retrieving verifications. You may also use message handling software to categorize, label, sort, organize, and search your
verifications.
4. TPV-by-FTP
Text Data and Audio Recordings may be downloaded at anytime with a FTP Client or Played
via Web Browser, text editor, and media player.
5. TPV-by-Web
Text Data and Audio Recordings may be downloaded at anytime with a Web Browser.
text editor, and media player.
6. TPV-by-CD
Audio Recordings and Master Data File may be burned to a CD-ROM and
shipped to you. MS Access 2000 and media player is required.
7. TPV-by-DVD
Audio Recordings and Master Data File may be burned to a DVD-ROM and
shipped to you. MS Access 2000 and media player is required.
No Charges for
Verification Retrievals:
Voice Stamps can automatically forward your verifications to E-mail. You
may call into our system and enter your Pass Code to retrieve your voice
verifications over the phone.
No Charges for Per Minute Usage:
Voice Stamps does not charge for per minute usage unless you are using
a Voice Stamps 800#.
Verification Storage for
up to 3 Years:
Voice Stamps can store and archive your verifications for up to
3 years.
We may also burn your verifications to a CD and then archive them in our
data vault.
Additional Backup and Protection:
Voice Stamps can instantly forward recorded messages as file attachments to a backup email account. For additional backup and protection, we
can also forward verifications to a backup server for triple protection.
Unlimited Verification Capacity:
Voice Stamps system is highly scalable, and up-gradable for rapid growth. Voice
Stamps can scale to meet your inbound call volumes.
Studio Quality Digital Recordings
Voice Stamps will professionally record your pre-scripted menus and questions in a recording studio so your automated attendant sounds just the
way you want.
Email and File
Encryption Services:
For those requiring E-Commerce Transactions with credit cards and banking info
we can Setup a VPN tunnel between Voice Stamps and your
Company at a very low cost.
800 Toll Free Numbers Available:
Voice Stamps can provide a Toll Free 800 line for your verifications. We will forward a Toll Free Number into your Verification System.
6.9 Cents Per Minute
/ $2 Setup / $2 Monthly
3 METHODS OF RECORDING:
OPEN-ENDED TPV:
This is basically our Verbal Contracts
Service that uses our Virtual Phone Recording System. In this scenario
the sales agents will do most of the talking. In many cases reading a
telemarketing call script on a piece of paper in front of them.
PRE-SCRIPTED TPV:
(automated Q&A session)
The VoiceStamps Automated Attendant will walk the buyer through a series
of pre-scripted questions and collect recorded or touch tone answers.
Next, VoiceStamps will append a Time and Date stamp and issue a unique
confirmation number. We would then email the entire verification to any email
address you choose. We can also record long phone conversations that
allow the sales agents to do most of the talking.
OPEN-ENDED AND
PRE-SCRIPTED TPV COMBINED:
Starts out with open ended conversation and then moves to a pre-scripted
automated attendant.
Voice Stamps will capture, record, and store voice authorizations automatically. Voice Stamps Third Party Verifications are
created by calling into VoiceStamps Automated System.
VoiceStamps - Standard
Pricing:
SETUP
Open-Ended TPV
$100.00 - Open-Ended Generic TPV Setup
$150.00 - Open-Ended Custom TPV Setup
Pre-Scripted TPV
$200.00 - Pre-Scripted Generic TPV Setup
$250.00 - Pre-Scripted Custom TPV Setup
Combined TPV
$300.00 - Open-Ended Generic & Pre-scripted Generic
$350.00 - Open-Ended Generic & Pre-scripted Custom
$350.00 - Open-Ended Custom & Pre-scripted Generic
$400.00 - Open-Ended Custom & Pre-scripted Custom
MONTHLY
$49.95 - TPV Monthly
PER TRANSACTION
$.50 - TPV Transactions
VOLUME
DISCOUNTS: Transaction fees are based on IVR complexity and Monthly Call
Volume. We offer volume Discounts and Pre-Paid
Discounts.
PRIVATE LABEL RESELLER
DISCOUNTS: For the larger Call Centers, Tele-Service Providers, and ACH
Processors we offer Reseller Discounts.
