call toll free!
1-866-892-5333

 

 

 

 
 about us contact us site map web e-mail home

VIRTUAL OFFICE


WHAT IS A VIRTUAL OFFICE?
You've called one before, you just may have not realized what it was. It went something like this: 

"Thank you for calling Acme Corporation. If you know your parties extension, please enter it now or choose one of the following: For Sales, press 1, for Customer Service press 2..." and so on. The system then routed your call based on the buttons you did or didn't press.

Some of the other things it allowed you to do may have been:

  • Transfer to an Operator

  • Access a personnel name directory

  • Listen to other audio information about the company

  • Request Documents via Fax

Virtual Office Gives You Complete Control: Virtual Office allows you full control over your inbound calls with the ability to accept or reject the calls before answering them. An Auto-Attendant notifies you when a message is left by e-mail, pager or voice call. Calls may also be transferred or triggered for notification based on your defined schedule. If you don't want to take a call you can send the call to an alternate extension or voicemail box.

Virtual Office Maximizes Your Productivity: Virtual Office is much more than simply a bundle of diverse capabilities. It actually redefines business communications with an unprecedented level of flexibility and integration that maximizes productivity gains and customer satisfaction. VoiceStamps Virtual Office gives you the power to decide when and where you want to receive your calls.

Virtual Office is the Wave of the Future: In the past, for a business to have this level of telephone sophistication... it usually required an intelligent phone system, voicemail, and auto attendant equipment in-house with many phone lines installed.  You could easily spend as much as $20,000 for a very basic in-house solution.

Virtual Office Gives You a Corporate Presence: We can make your business appear as if it is a solid corporate business with many different departments, even if you are a SOHO or home-based business.  A Virtual Office helps you take your business to the next level and adds more credibility to your business.  As your company grows we will grow with you, meeting all your messaging needs.

Virtual Office Offers Incredible Mobility: If you need to move locations or leave the office, just forward your phones into your new location. Many of our clients will forward their important calls to their mobile phone so they don't miss a beat. 

Virtual Office Gives You a Permanent Number: With Virtual Office you'll never have to worry about notifying your clients of number changes.  No hassles, no number change headaches, no downtime.

Virtual Office is Very Simple to Setup and Maintain:

  • Complete Outsource Turn-Key Solution

  • Complete Setup within 2 business days

  • No Equipment To Purchase or Maintain

  • No Software to Purchase or Maintain

  • Easy Remote Administration

  • Very Small Setup Fees

  • Very Small Monthly Fees

Virtual Office Saves Your Business Money: Now you can outsource your entire phone system for a small monthly fee and save a bundle. No hardware to purchase, no software to purchase, and no systems to maintain. In addition, with our screened transfers you can run multiple business over the same phones and phone lines for a significant cost savings.  For example, we have a client who has 5 virtual offices all pointing to their home office.  They actually run 5 completely independent businesses out of the same location, with the same phones, and the same analog phone lines.  VoiceStamps was able to cut their phone costs by 80%.

Virtual Office Drastically Cuts Costs: by eliminating the need for a variety of expensive proprietary devices and systems, including: 

  • Proprietary PBX’s or Private Phone Systems

  • Automatic Call Distributors

  • Help Desk Servers

  • Interactive Voice Response Servers

  • Call Recording and Logging Systems

  • Voice-Mail Servers

  • Fax Servers

  • Unified Messaging Servers

  • Web-Servers

  • E-mail Servers

  • Web-Mail Servers

  • Web-Callback Servers

  • Internet and Modem Access Servers

  • Digital Phone Lines or PRI

  • Firewall Servers

  • CTI Gateways

  • Credit Card Processing Gateways

  • ACH Check Processing Gateways

  • Campaign Scripting Utilities

  • Voice Recording Software

  • Voice Recording Talent

  • Call Accounting Systems

Plus the very expensive optional modules that further extend system capabilities may include: 

  • Predictive Dialing

  • Speech Recognition

  • Text to Speech

  • Voice Print Analysis

  • VoIP 

  • Voice over Web

  • VPN and Security Firewalls

  • Site and Certificate Servers

All of these individual Virtual Office technologies would cost you anywhere from $150,000 to $200,000 and at least 6 months to implement yourself. Save yourself time and money and catch the wave of the VoiceStamps Virtual Office.

VIRTUAL OFFICE SERVICE OVERVIEW:

  • Customized menu trees; no limit on menu selections.

  • 3 types of Call Transfers

  • 3 types of Message Notifications

  • Question and answer audio surveys.

  • Dial-by-letter Name Directories

  • Update outgoing messages/greeting remotely.

  • Greetings played according to time of day.

  • Direct-connect to a live person at any local or 800 #.

  • Detailed monthly reports.

  • Specialized message-taking ability.

  • Fax On Demand.

VIRTUAL OFFICE SYSTEM FEATURES:
With Voice Stamps Virtual Office you can transfer callers to any local or 800 telephone number. You have the power and the convenience of a full scale Call-Processing system at a fraction of the cost. More importantly, you can have the image and impressive sound of a large corporation without the expense. 

Standard Voicemail Box - Plays greeting, takes a message, transfers call, triggers notification.

Menu Option - Plays greeting, receives touch-tone input, routes call based on input or other criteria such as call number or time of day. These can be linked together in a "menu-tree" to give multiple options for various departments.

Call Transfer - Available in three flavors:

1. Blind Transfers - Transfers caller to the specified telephone number and releases the call.  Soon as you pick up the line...the caller is instantly on the line.  

2. Monitored Transfers - Waits to see if the transferred call is answered or if the line is busy. If busy or no answer, caller is returned to the mailbox greeting and allowed to leave a message or make another choice. When you answer the phone you will hear "I have a call for you" then after a 1 second pause you can start talking.

3. Screened Transfers - Same as monitored transfer but announced to the person answering the phone what the call is about with a pre-recorded call tag. When you answer the phone you will hear "I have a call for....CALL TAG HERE.... to take the call press 1 to send to voicemail press 2.    

Message Notification - Also has three flavors:

1. E-mail Notification - Your voicemail is automatically delivered to your specified email address.  This allows you to easily store and track all your voicemails electronically. 

2. Pager Notification - The mailbox number is sent to the pager alerting the owner of a message waiting. This can be scheduled. 

3. Voice Call Notification - The mailbox dials a specified telephone number and plays a message asking the owner of the mailbox to enter a passcode for immediate access to messages. This feature can dial up to 5 different numbers and/or pagers at various times and intervals.

With these 8 features, you can design a Virtual Office that exactly meets your requirements. Whether a retail store trying to manage call flow, a sales group always on the road or a new business with an image to project, the Virtual Office is versatile and cost-effective.

VIRTUAL OFFICE VOICEMAIL FEATURES:

  • Live Call Transfer to DFW or 800 numbers

  • Scheduling for Transfer and Message Notify

  • Message Forwarding

  • 5 Personal Group Distribution Lists

  • Receipts and Confidential Messages

  • Multiple Mailbox Greetings (3)

  • Pause, Rewind, Fast Forward,

  • Future Delivery, Make, Answer,

  • Forward With/Without comment, Save As New

  • Volume adjust

  • Auto Time/Date Stamp

  • Standard Voicemail - up to 2 minutes, 7 days old, 3 new

  • Gold Voicemail - up to 4 minutes, 14 days old, 6 new

  • Platinum Voicemail - up to 8 minutes, 28 days old, 12 new

  • 800 Service is a Free Add-on ($10.9 cents per minute)

VIRTUAL OFFICE PARAMETERS:

Options: each Virtual Office comes with a set number of options, once you run out of options we can bump you up to the next level of Virtual Office.

Voicemail Boxes: Standard Voicemail Boxes come with 2 minutes of record time, 7 days new message storage and 3 days old message storage.

Voicemail Box Upgrades: Voicemail Boxes may be upgrade from Standard to Gold or Platinum for heavy users. Each upgrade doubles the message size, and doubles the storage times.

Direct Inbound Dial (DID) Numbers: We will give you your own dedicated DID number in with your Virtual Office. You may add additional DID numbers if you want separate front ends or additional inbound dial numbers for private extensions to ring direct.

Call Volume: The Virtual Small Office supports up to 3500 calls per month and the Virtual Office 1,2,&3 supports 5000 calls per month.  Each call is $.03 cents each after call volume limit is exceeded.  You will receive a monthly call detail report with each Virtual Office Package showing your call volume for each box and for your overall Virtual Office..  

VIRTUAL OFFICE OPTIONS:  Each Option is $7.95

  • Main Inbound Menu = 2 options

  • Options Menu = 1 option

  • Fax on Demand Menu = 1 option

  • Name Directory = 1 option

  • Fax Document = 1 option

  • Fax to Email = 1 option

  • Direct Inbound Dial Number (DID) = 1 option

  • Standard Voicemail Box = 1 option

Standard Pricing in 80+ Cities Nation-wide 
Virtual Office - Locations

$  TBD - Onetime Setup Equals Same as Monthly
$19.95 - Monthly Base
$  7.95 - Per Box/Ext

Standard Pricing and Features in Dallas, TX Only

Virtual 
Office

 Small Office  Small Office Plus Virtual Office 1 Virtual Office 2 Virtual Office 3 Virtual Office 4
Number of Options 5 5 10 25 50 75
Max Greeting Length 45 sec 1 min  1 min 1 min 1 min 1 min
Max Message Length 1 min 1 min 2 min 2 min 2 min 2 min
Max Messages Stored 30 30 30 30  30 30
Days Stored New 5 days 5 days 7 days 7 days 7 days 7 days
Day Stored
Old		 3 days 3 days 3 days 3 days 3 days 3 days
Free Calls Per Month 2500 3000 3500 5000 6500 8000
Pager Notification ü ü ü ü ü ü
Email Notification ü ü ü ü ü ü
Live Call Transfer ü ü ü ü ü ü
Scheduling for Transfers ü ü ü ü ü ü
Scheduling for Notify ü ü ü ü ü ü
Message Forwarding ü ü ü ü ü ü
(5) Personal Group Distribution Lists ü ü ü ü ü ü
(3) Mailbox Greetings ü ü ü ü ü ü
Playback, Pause, Rewind, and Fast Forward ü ü ü ü ü ü
Future Delivery, Make Answer ü ü ü ü ü ü
Forward With/Without Comment ü ü ü ü ü ü
Save Messages as New ü ü ü ü ü ü
Volume Adjustment ü ü ü ü ü ü
Auto Time/Date Stamp ü ü ü ü ü ü
Blind Transfers ü ü ü ü ü ü
Monitored Transfers ü ü ü ü ü ü
Screened Transfers   ü ü ü ü ü
Voice 
Talent		     ü ü ü ü
Fax on 
Demand		     ü ü ü ü
Name 
Directory		     ü ü ü ü
SETUP
FEES		 $70.00 $80.00 $150.00 $200.00 $300.00 $400.00
MONTHLY PRICE $34.95 $39.95 $69.95 $99.95 $150.00 $250.00

Virtual 
Office

 Virtual Small Office Virtual Small Office Plus Virtual Office 1 Virtual Office 2 Virtual Office 3 Virtual Office 4

 

 

 

 

phone: (866) 892-5333    fax: (888) 522-7481