Pay per Call - Advice Line - Per Minute


START YOUR OWN ADVICE LINE!
​
Receive 100% Payouts Daily!
- We Do Not Take % of Your Earnings
- Use Your Own Merchant Account
- Use Your Own Payment Gateway
- Branded In Our Own Name
- Custom Voice Talent Provided
- Live or Recorded Advice
- View Calls & Payments in Real-time
- Setup Custom Business Hours
- Live Call Transfer
- Missed Call Notification
Flexible Billing Options!
- Set Any Rate Per Minute
- Set Any Flat Rate Amount
- Set Any Pre-Auth Amount
- Per Minute Billing
- Flat Rate Billing
- Flat Rate + Per Minute Billing
- Offer First X Minutes Always Free
- Offer First X Minutes Threshold
- Offer First Time Caller Pricing
- Supports Multiple Currencies
What Makes Our Advice Lines Different?
- We NEVER Take Out A Percentage of Your Earnings
- We NEVER Interrupt Live Calls VS. Interrupting to Extend a Call Time
- We NEVER Require Callers to Have Internet to Access Our Service
- We Support ANY Rate per Minute VS. Select a Minute Rate
- We Support ANY Flat Rate Amount VS. Select a Flat Rate
- We Offer Direct Deposits DAILY VS. Only MONTHLY Deposits
- We Offer SMS Communication by Web and Private Numbers
- We Offer One Touch Remote Login/Logout by Phone

Best of All
- We NEVER Take Out A Percentage of Your Earnings
- We Let You Use Your Own Merchant Account
CLICK HERE TO SIGNUP NOW!
​How Advice Line Works for Advisors
1. Advisor can log themselves in/out by calling system and entering code
2. Advisor receives their own phone number/extension for clients to call into 24/7
3. Only callers with authorized credit card are transferred to Advisor
4. Call comes to Advisor with advice line's caller id
5. Advisor Presses 1 to Accept Call (no charge unless advisor presses 1)
6. Simply hang-up to end the call
 
How Advice Line Works for Customers
  1. Call into Pay-per-Call Advice Line (if multiple advisors then select Advisor)
  2. System authorizes customer's card for X amount to secure funds.
  3. Customer is connected directly to adviser.
  4. When call is finished, hang-up,
  5. System calculates (connected minutes X rate per minute) and charges customer's card

Listen to Live Call - first time caller

Listen to Live Call - repeat caller

​LIST OF ADVICE LINE FEATURES:
 
Customizing, Branding, and Admin Features
  • Professional Voice Talent
  • Custom Greetings
  • Custom Call Transfer Music
  • Custom Waiting on Hold Music

Telephone and Phone Number Features
  • Local Number (optional)
  • Toll Free Number (optional)
  • Vanity Number (optional)
  • Local and Toll-Free Number Portability
  • Update Call Transfer Settings
  • Automated Phone Attendant 
  • Menu Options (IVR)
  • Music on Hold (optional)

Adviser Management Features
  • Each Adviser has their own personal extension.
  • Each Adviser can set their own availability. (Call Transfer ON/OFF)
  • Payment Status Reports
  • Call Detail Reports
 
Payment Processing Features
  • Payment Gateway Integration
  • Real-time Billing – real-time approval or decline
  • Per-Minute Billing
  • Add-A-Fee – adds a flat rate amount to a per minute rate (optional)
  • Set Any Rate Per Minute
  • Set Any Flat Rate Amount (optional)
  • Set Any Card Pre-Authorization Amount
  • Set Max Amount Allowed (optional)
 
Credit Card Security Features
  • Our system never stores sensitive card data
  • Data is held in memory buffer and sent via encrypted data stream
  • Full card number is never stored (We only store last 4 digits)
  • Security card code (CVV2) number is never stored
 
Call Transfer Features
  • Hold Que – customer is not billed while holding
  • Set Advisor Schedules Day/Night/Weekend
  • Admin or Adviser can turn call transfer on/off by phone
  • Ring All, Direct Extension, or Round Robin Call Distribution
  • Callers can be transferred to multiple numbers at once (ring-all)
  • Callers can be transferred to menu of options with recorded messages
  • Set Max Allowed Time per Call (Default is 120 Minutes)
  • After credit card is approved customer can enter an adviser's extension number (direct)
  • After credit card is approved customer can request next available adviser (round-robin)
 
System Reliability Features
  • Supports Unlimited Concurrent Calls at Once
  • Multiple Server Clustering for High Availability
  • Multiple Telecom Carriers
  • Backup Number Failover
  • Multiple Internet Data Carriers
  • Daily Off-site Backups
  • Escalation Procedures, Multiple points of contact with cell phone numbers
  • 24/7 Technical Support
WEB MANAGEMENT:

ADMIN LOGIN
  • Manage Adviser Availability - turn agents availability on/off
  • Manage Adviser Extensions
  • Manage Adviser Call Transfer Settings
  • Manage Adviser Voicemail Settings
  • Manage Adviser Day/Night/Weekend Schedules
 
ADVISOR LOGIN
  • Manage Adviser Call Transfer Settings
  • Manage Adviser Availability – Advisers can manage availability, on/off
  • Manage Adviser Voicemail Settings
  • Manage Adviser Day/Night/Weekend Schedules
  • View Per Minute Report

LOADED WITH
​AWESOME FEATURES:

MORE USEFUL FEATURES

PAY PER CALL - FAQ:

​How long does it take for payment to process? 
Processing is real-time and normally takes 1-2 seconds
 
How long does it take until we get our money?
Collected funds are deposited into your merchant account daily
 
How do we issue refunds to our customers?
Login to your Virtual Terminal or Payment Gateway, find transaction and issue a refund/credit.
 
How do we integrate our phone system with your phone system?
You can forward calls into our phone system from your phone system or auto-attendant and then after we process a payment we can transfer calls back into your phone system or auto-attendant.

Can an advisor login and logout of a call queue, or set available/unavailable status?
Yes, Advisors can login or logout of the call queue by phone or by web.
 
LOGIN/LOGOUT BY PHONE
Advisors can login or logout of the call queue by calling into their dedicated phone number and entering their extension number.  System will say "welcome back" when logging in and "bye" when logging out.

Can I have both flat rate per call and per minute pricing on the same advice hotline?

1. Menu Options - We can offer a menu up front that gives both flat rate or per minute option for your callers to pick from.

2. Combo Billing - We can do both during the same call charging a flat rate up front and then a bill per minute amount after a certain amount of time. For example, $10 for the first 10 minutes and then $2.99 per minute after that.

Can we keep our existing number?
You can keep your existing number by porting or forwarding.  To port a number simply fill out and sign number porting form to give us permission to port your.

Can we allow or restrict certain users?
When using customer id or account numbers we have ability to check a balance and allow/deny access based on the balance. If balance is $0 we can deny access.

MISSED CALL NOTIFICATION

AUTOMATICALLY NOTIFIES YOU OF ANY MISSED CALLS
This feature is only available for our Advanced Advice Lines Users
​
When you are on a call and you miss a call, how do you know that you missed a call?
One way is to look at your call records online and see if any inbound calls came in while you were on the phone.

We have 3 additional Missed Call Notification options for you to pick from:
  1. 800 SMS – Makes your 800 number SMS capable
  2. Voicemail – Takes a message, Sends Email
  3. Email - Auto Notify Every Missed Call
 
OPTION 1 – SMS (TEXTING)
After Adding SMS, callers would hear this…
“Your professional is with a client or offline, please try again later….So you do not have to wait on hold or keep trying back, you can text your name to the same number you just called in on, and your professional can text you back when they are available to take your call”  NOTE: This requires an extra step by the caller to manually text you.
 
OPTION 2 - VOICEMAIL
After Adding Voicemail, callers would hear this…
 “Your professional is with a client or offline, please try again later, you may leave your advisor a voicemail after the beep.  NOTE: This requires an extra step by the caller to leave a voice message
 
OPTION 3 – AUTO NOTIFY EMAIL (recommended)
After Adding Auto Notify - we will automatically notify you of every single missed call by email and text.

After Adding Auto Notify, callers would hear this…
“Your professional is with a client or offline, your professional has just been notified of your missed call and will let you know when they are available.

The big advantages are, you do not need to login to view your missed calls, and you do not have to depend on callers to leave text or voice mail message before you to get notified.


Advice Line Pricing:​

STANDARD/PRO ADVICE LINE: (single advisor)
  • 1 Dedicated Inbound Number 
  • 1 Advisor Login (Single-Agent)
  • 1 Unique Rate Per Minute (Single-Rate)
  • 1 Advisor Extension

Standard Advice Line Pricing:
$199/setup, $69.95/month
$.50/transaction, $.10/minute in/out
Total to get started = $268.95

Pro Advice Line Pricing:
$379/setup, $89.95/month
$.50/transaction, $.10/minute in/out
Total to get started = $468.95
ADVANCED ADVICE LINE: (multi-advisor)
  • 1 Dedicated Inbound Number
  • 10 Advisor Logins (Multi-Agent)
  • 10 Unique Rates (Multi-Rate)
  • 10 Advisor Extensions
​
Advanced Advice Line Pricing:
$799/setup, $169.95/month
$.50/transaction, $.10/minute in/out
Total to get started = $968.95
STANDARD/PRO ADVICE LINE UPGRADES:

Add Standard Extension
$10/setup, $10/month per extension

Stored Credit Card Info Module*
= $100 setup, free monthly

Flat Rate + Per Minute Billing Module
= $100 setup, free monthly

First X Minutes Always Free Module
= $100 setup, free monthly

Waiting on Hold with Music Module
= $50 setup, + inbound minutes

Auto Notify Missed Calls Module
= $50 setup, free monthly

Web Callback Button Service
= $50/setup, $10/month, $.10/minute

​Call Recording and Storage Service
= $50/setup, $10/month, $.5/minute
ADVANCED ADVICE LINE UPGRADES:

​Add Advanced Extension
$10/setup, $10/month per extension

​Stored Credit Card Info Module
= $100 setup, free monthly

X Minutes to Hang Up Module
= $100 setup, free monthly

First X Minutes Always Free Module
= $100 setup, free monthly

Flat Rate + Per Minute Combo Billing Module
= $100 setup, free monthly

Special Rate for First Time Callers Module
= $100 setup, $39.95 monthly

Music on Hold Module
= $50 setup, + inbound minutes

​Auto Notify Missed Calls Module
= $100 setup, free monthly

​Web Callback Button Service
= $50/setup, $10/month, $.10/minute

Call Recording and Storage Service
= $50/setup, $10/month, $.5/minute

NOTE: To use our service you will need a payment gateway...

Stripe.com Payment Gateway: (instant approval)
$0/setup, $0/month, $.30/transaction
OR

Authorize.net Payment Gateway:
$50/setup, $12/month, $.05/transaction
OR