UNIVERSAL
CELL PHONE CALL RECORDING
SETUP INSTRUCTIONS
This Guide will show you how to setup Call Recording with the major Cell Phone Companies
How Does UNIVERSAL Cell Phone Call Recording Setup Work?
|
Provider |
How to Change From Call Forwarding to Voicemail |
|
Alltel |
Enter *71 plus CRVM number as if it is a phone number that you are dialing and press "SEND". |
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MetroPCS Wireless |
Enter *74 plus CRVM number as if it is a phone number that you are dialing and press "SEND". |
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US Cellular |
Enter *74 plus CRVM number as if it is a phone number that you are dialing and press "SEND". |
|
Verizon Wireless |
- First Enter *71 plus CRVM number as if it is a phone number that you are dialing and press "SEND". - Then Enter *90 plus CRVM number as if it is a phone number that you are dialing and press "SEND". |
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iPhone (AT&T) |
|
|
AT&T Wireless |
Most newer phones from these cell providers are set up through the phone menu.
NOTE: DO NOT select Unconditional
Please call your cell provider's customer support for assistance. |
|
Cricket |
Sorry, your cell provider may not support conditional call forwarding. Please contact your cell provider's customer service. |
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All Other Cell Providers |
More cell providers are being added shortly. Please contact VoiceStamps Customer Care to receive a notification for when your cell provider is available. |
How do I stop my phone from forwarding to UNIVERSAL Call Recorder Voicemail?
|
Provider |
How to Stop call forwarding |
|
Alltel |
Enter *710 as if it is a phone number that you are dialing and press "SEND". |
|
MetroPCS Wireless |
Enter *73 as if it is a phone number that you are dialing and press "SEND". |
|
US Cellular |
Enter *740 as if it is a phone number that you are dialing and press "SEND". |
|
Verizon Wireless |
Enter *73 as if it is a phone number that you are dialing and press "SEND". |
|
iPhone (AT&T) |
Enter #002# as if it is a phone number that you are dialing and press "CALL". |
|
AT&T
Wireless |
Most newer phones from these cell providers are set up through the phone menu.
Please call your cell provider's customer support for assistance |
|
All Other Cell Providers |
Please call your cell provider |
Universal Cell Phone Call Recording - FAQ
Some cell providers count forwarded calls as airtime, others charge a flat rate, and some do not charge a fee. Please check
with your cell provider.
How do I start the call recording on a call I receive?
When you see the phone ringing and decide it is a caller you want to record, press the “Ignore” or “End Call”button on your phone. This will send your call to the VoiceStamps Call Recording number you have programmed into your phone. The VoiceStamps CR system will immediately transfer the call back to you. Please note
How long does it take to transfer back to me when I send a call to record?
The transfer back through the VoiceStamps system will happen within a few seconds.
What caller ID will I see when the call comes back to me?
When the call comes back to you, it will show your cell phone’s caller ID—that’s how you will know it is coming from the DVCR system and not just another call coming in.
What happens if I don’t answer my phone or it’s busy?
The call will forward to the VoiceStamps Mail where the caller will leave a message.
Will I be notified if someone leaves me a message?
Yes, a notification will be sent to your phone via text message. The audio recording will be forwarded to your email.
You can receive the audio on your phone as well.
Why doesn't the "new voicemail" indicator on my phone display that I have a new voicemail message even though I do?
VoiceStamps CRVoicemail uses your phone's SMS indicator instead of its new voicemail indicator.
How do I listen to my voice mail messages over the phone?
Dial the VoiceStamps CR number you were assigned. It will recognize your phone and auto login you in.
Please note your number has to be pre-registed for the auto-login feature to work.
Can I personalize my cell phone greeting?
Yes, just do the following
1. Dial your new voicemail number.
2. When it answers, you will hear “Press 1 to make a call, or 2 to listen to messages.” Press 2
3. Press 3 for Other Options
4. Press 2 for Greeting Options
5. Press 1 to record your greeting. Press # to stop recording.
6. Press 3 to accept and post your new greeting
Are all calls to my cell phone recorded?
This service is flexible. You don’t have to record all calls. The only calls that will be recorded are the one you reject sending them through the DVCR system. If you don’t wish to record a specific call, just go ahead and answer it!
How does the voicemail service provided by VoiceStamps compare with the service from my cell carrier?
VoiceStamps provides a full-featured voice mailbox with all the features you would expect from a corporate voicemail system. It includes message delivery via email/text message.
What about legal issues relating to call recording?
You should consult legal counsel as to how you intend to use the call recordings that you make.
