# VoiceStamps - Complete AI Context File (llms-full.txt)

> VoiceStamps.com is an enterprise IVR and telephony services provider offering 58+ cloud-based voice and communication solutions. Headquartered in Dallas, Texas, founded in 2008. This file is auto-generated from the live service registry and updates whenever a service is added or removed.

**llms.txt (summary):** https://voicestamps.com/llms.txt
**llms-full.txt (this file):** https://voicestamps.com/llms-full.txt
**Sitemap:** https://voicestamps.com/sitemap.xml
**Services Directory:** https://voicestamps.com/services

---

## Company Overview

- **Name:** VoiceStamps
- **Website:** https://voicestamps.com
- **Industry:** Enterprise Telephony, IVR Hosting, Voice Services, RegTech
- **Founded:** 2008
- **Headquarters:** Dallas, Texas, USA
- **Services:** 58 across multiple categories (auto-counted from live registry)
- **Contact:** https://voicestamps.com/contact
- **Support:** https://voicestamps.com/support

## Mission

VoiceStamps provides enterprise-grade telephony infrastructure that enables businesses to automate voice interactions, ensure regulatory compliance, and reduce operational costs. The platform is 100% proprietary with no third-party white-labeled dependencies, delivering 99.99% uptime with multi-carrier redundancy.

---

## Complete Service Catalog (58 Services across 12 Categories — 32 Live)

### CATEGORY 1: Pay by Phone (6 Services)

#### 1. Pay by Phone (Bill Pay)
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/pay-by-phone
**Portal:** https://voicestamps.com/portal/pay-by-phone
IVR payment gateway for recurring bill collection.

#### 2. Pay by Phone (QuickPay)
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/pay-by-phone-quick-pay
**Portal:** https://voicestamps.com/portal/pay-by-phone-quick-pay
One-time payments without account lookup.

#### 3. Advice Line Solo
**Status:** **Live**
**Price:** $49/mo
**Admin:** https://voicestamps.com/admin/advice-line
**Portal:** https://voicestamps.com/portal/advice-line
Pay-per-minute advice line for solo practitioners.

#### 4. Advice Line Teams
**Status:** **Live**
**Price:** $149/mo
**Admin:** https://voicestamps.com/admin/advice-line
**Portal:** https://voicestamps.com/portal/advice-line
Multi-advisor platform with caller portal.

#### 5. Advice Line Enterprise
**Status:** **Live**
**Price:** Custom
**Admin:** https://voicestamps.com/admin/advice-line
**Portal:** https://voicestamps.com/portal/advice-line
Unlimited advisors with lead source tracking.

#### 6. Recurring Billing
**Status:** Coming Soon

### CATEGORY 2: IVR Services (9 Services)

#### 7. Enterprise IVR Hosting
**Status:** **Live**
**Price:** $99-$499/mo
**Admin:** https://voicestamps.com/admin/enterprise-ivr
**Portal:** https://voicestamps.com/portal/enterprise-ivr
Custom IVR solutions for enterprise.

#### 8. AI Voice Agents
**Status:** **Live**
**Price:** $49/mo
**Admin:** https://voicestamps.com/admin/ai-voice-agents
**Portal:** https://voicestamps.com/portal/ai-voice-agents
AI-powered conversational agents.

#### 9. Auto Attendant
**Status:** Coming Soon
**Price:** $29.95/mo
Professional call routing and menus.

#### 10. Appointment Reminders
**Status:** Coming Soon

#### 11. Information Hotline
**Status:** Coming Soon
**Price:** $49.95/mo
Automated information delivery system.

#### 12. Ideas Hotline
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/ideas-hotline
**Portal:** https://voicestamps.com/portal/ideas-hotline

#### 13. Text to Speech
**Status:** Coming Soon

#### 14. Speech Recognition
**Status:** Coming Soon

#### 15. Scheduled Callbacks
**Status:** Coming Soon

### CATEGORY 3: Verification (5 Services)

#### 16. Third-Party Verification
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/tpv
**Portal:** https://voicestamps.com/portal/tpv
Automated sales verification and compliance.

#### 17. Verbal Contracts
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/verbal-contracts
**Portal:** https://voicestamps.com/portal/verbal-contracts

#### 18. Human Review Services
**Status:** **Live**
**Price:** $1.50/review
**Admin:** https://voicestamps.com/admin/human-review
**Portal:** https://voicestamps.com/portal/human-review
Expert review of recorded transactions.

#### 19. Compliance Reporting
**Status:** Coming Soon

#### 20. Quality Monitoring
**Status:** Coming Soon

### CATEGORY 4: Call Recording (5 Services)

#### 21. Business Call Recording
**Status:** **Live**
**Price:** $79.95/mo
**Admin:** https://voicestamps.com/admin/craas
**Portal:** https://voicestamps.com/portal/craas
Enterprise call recording with compliance.

#### 22. Personal Call Recording
**Status:** Coming Soon

#### 23. Mobile Call Recording
**Status:** **Live**
**Price:** $19.95/mo
**Admin:** https://voicestamps.com/admin/mobile-recording
**Portal:** https://voicestamps.com/portal/mobile-recording
Record calls from any mobile device.

#### 24. SIP Trunk Recording
**Status:** **Live**
**Price:** $99.95/mo
**Admin:** https://voicestamps.com/admin/dial-around
**Portal:** https://voicestamps.com/portal/sip-trunk-recording
Record all SIP/VoIP traffic.

#### 25. Dial-Around Recording
**Status:** **Live**
**Price:** $14.95/mo
**Admin:** https://voicestamps.com/admin/dial-around
**Portal:** https://voicestamps.com/portal/dial-around
Record any outbound call.

### CATEGORY 5: Phone Services (6 Services)

#### 26. Vanity Phone Numbers
**Status:** Coming Soon
**Price:** $5-$60/mo
Memorable custom phone numbers.

#### 27. Toll-Free Numbers
**Status:** Coming Soon
**Price:** $9.95/mo
800, 888, 877, 866 numbers.

#### 28. Local Phone Numbers
**Status:** Coming Soon
**Price:** $4.95/mo
Local presence in any area code.

#### 29. Number Porting
**Status:** Coming Soon

#### 30. E911 Services
**Status:** Coming Soon

#### 31. Call Forwarding
**Status:** Coming Soon

### CATEGORY 6: Virtual PBX (3 Services)

#### 32. Virtual PBX
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/virtual-pbx
**Portal:** https://voicestamps.com/portal/virtual-pbx
Cloud-based phone system.

#### 33. SIP Trunking
**Status:** Coming Soon
**Price:** From $0.013/min
Burstable, Static, and Hybrid SIP trunk capacity.

#### 34. Fax Services
**Status:** Coming Soon

### CATEGORY 7: Messaging (6 Services)

#### 35. Business Voicemail
**Status:** **Live**
**Price:** $9.95/mo
**Admin:** https://voicestamps.com/admin/voicemail
**Portal:** https://voicestamps.com/portal/voicemail
Professional voicemail service.

#### 36. Voicemail to Email
**Status:** Coming Soon

#### 37. Cloud SMS Console
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/sms-console
**Portal:** https://voicestamps.com/portal/sms-console

#### 38. Fax Services
**Status:** Coming Soon

#### 39. Call Guardian
**Status:** **Live**
**Price:** $14.95/mo
**Admin:** https://voicestamps.com/admin/call-guardian
**Portal:** https://voicestamps.com/portal/call-guardian
Spam call blocking and screening.

#### 40. Unified Messaging Hub
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/unified-messaging
**Portal:** https://voicestamps.com/portal/unified-messaging

### CATEGORY 8: Analytics (2 Services)

#### 41. Call Tracking & Analytics
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/call-tracking
**Portal:** https://voicestamps.com/portal/call-tracking
Track and analyze call performance.

#### 42. IVR Survey Builder
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/ivr-survey-builder
**Portal:** https://voicestamps.com/portal/ivr-survey-builder

### CATEGORY 9: AI Services (3 Services)

#### 43. Automated Transcription
**Status:** **Live**
**Price:** $0.05/min
**Admin:** https://voicestamps.com/admin/transcription
**Portal:** https://voicestamps.com/portal/transcription
AI-powered speech-to-text.

#### 44. Call Transcriber
**Status:** Coming Soon

#### 45. Voice AI Platform
**Status:** Coming Soon

### CATEGORY 10: Web Services (4 Services)

#### 46. Pay by Web
**Status:** Coming Soon
**Price:** $99/mo
Online payment portal.

#### 47. Web Callback
**Status:** Coming Soon
**Price:** $29.95/mo
Click-to-call from your website.

#### 48. Web Design Matrix
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/web-design
**Portal:** https://voicestamps.com/portal/web-design

#### 49. Reviews Management
**Status:** **Live**
**Price:** $49.95/mo
**Admin:** https://voicestamps.com/admin/reviews
**Portal:** https://voicestamps.com/portal/reviews
Manage online reviews.

### CATEGORY 11: Professional (7 Services)

#### 50. Professional Voice Talent
**Status:** **Live**
**Price:** $49/script
**Admin:** https://voicestamps.com/admin/voice-talent
**Portal:** https://voicestamps.com/portal/voice-talent
Professional voice recordings.

#### 51. White Label Reseller
**Status:** **Live**
**Price:** Custom
**Admin:** https://voicestamps.com/admin/white-label
**Portal:** https://voicestamps.com/portal/white-label
Resell VoiceStamps services.

#### 52. API Access
**Status:** Coming Soon

#### 53. CRM Integration
**Status:** Coming Soon

#### 54. Email Triage Service
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/email-triage
**Portal:** https://voicestamps.com/portal/email-triage

#### 55. Mobile App Design
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/mobileapp
**Portal:** https://voicestamps.com/portal/mobileapp

#### 56. Integrations Hub
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/integrations-hub
**Portal:** https://voicestamps.com/portal/integrations

### CATEGORY 12: Specialty (2 Services)

#### 57. 10 to Win
**Status:** **Live**
**Admin:** https://voicestamps.com/admin/10towin
**Portal:** https://voicestamps.com/portal/10towin

#### 58. Feedback Fellow
**Status:** **Live**
**Admin:** https://voicestamps.com/tools/feedback-fellow


---

## Portal Services (Managed Separately from Service Registry)

### ROVER Mobile PWA
**URL:** https://voicestamps.com/portal/rover
**Description:** Progressive Web App for call recording management. Installable on iOS/Android without an app store. Organization-based access control. Gemini AI transcription, offline support, secure audio playback and download.

### Memorial Guestbook Add-On
**URL:** https://voicestamps.com/portal/voicemail (managed via Voicemail admin)
**Description:** Add-on for voicemail mailboxes that creates a public phone guestbook. Callers leave voice messages for memorials, anniversaries, or events. Shareable listening page generated automatically. Configurable recording lengths (30 sec–5 min), optional caller name collection.

### Utility Leads with Push Calls & RVM
**URL:** https://voicestamps.com/portal/utility-leads
**Description:** Automated sales sequence manager for utility industry leads. Phone-step days trigger outbound push calls to the sales rep with IVR options: Press 1 to connect now, 2–4 to snooze (+15/30/60 min), 5 to drop a Ringless Voicemail (RVM) via Drop Cowboy API. RVM supports "recorded" (MP3 URL) or "tts" (AWS Polly with {{contactName}}/{{utilityName}} variables) modes.

### Caller Portal
**URL:** https://voicestamps.com/caller-portal
**Description:** White-label self-service portal for callers. Manage account, view call history, top up credit wallet. Magic link authentication (no passwords).

### Lead Source & Affiliate Tracking
**URL:** https://voicestamps.com/portal/lead-source
**Description:** Enterprise attribution for all calls. Tracks lead source, tracking number pools, and campaign tags. Detailed CDR exports with full attribution for affiliate commission reporting.

### Model Context Protocol (MCP) API
**Endpoint:** POST https://voicestamps.com/mcp
**Auth:** Bearer token | **Protocol:** JSON-RPC
**Description:** Exposes VoiceStamps TPV, call recording, and compliance workflows as structured tools for AI agents. Available tools: tpv.verify, recording.start, recording.stop, recording.retrieve, compliance.check.

---

## Pricing Reference

### Third-Party Verification (TPV)

| Plan | Monthly Fee | Per-Record | Included Records |
|------|-------------|------------|------------------|
| Starter | $49.95 | $0.75 | 0 |
| Growth | $149.95 | $0.50 | 100 |
| Professional | $299.95 | $0.40 | 500 |
| Enterprise | Custom | $0.25–0.35 | 2,000+ |

**Add-ons:** AI analysis +$0.15/record, Human QA +$0.25/record, Priority processing +$0.10/record, Custom script $500 one-time

### IVR Hosting

| Plan | Monthly | Included Minutes | Overage |
|------|---------|-----------------|---------|
| Starter | $99 | 1,000 | $0.05/min |
| Business | $499 | 10,000 | $0.03/min |
| Enterprise | Custom | Unlimited | Negotiated |

### Pay-by-Phone (IVR Payments)

| Component | Cost |
|-----------|------|
| Monthly Platform | $49.95 |
| Per-Transaction | $0.50 |
| Card Processing | Pass-through (2.9% + $0.30) |
| ACH/eCheck | $1.00/transaction |
| PCI Compliance | Included |

### AI Voice Agents

| Plan | Monthly | Included Minutes | Overage |
|------|---------|-----------------|---------|
| Starter | $297 | 200 | $0.25/min |
| Professional | $597 | 500 | $0.20/min |
| Business | $997 | 1,200 | $0.15/min |
| Enterprise | Custom | Unlimited | Negotiated |

### Call Recording

| Service | Monthly | Per-Minute |
|---------|---------|------------|
| Business (CRaaS) | $79.95 | $0.01 |
| SIP Trunk | $99.95 | $0.01 |
| Mobile (ROVER) | $19.95 | $0.02 |
| Dial-Around | $14.95 | $0.02 |

### SMS Console

| Plan | Monthly | Messages | Overage |
|------|---------|----------|---------|
| Starter | $29 | 500 | $0.03/msg |
| Growth | $79 | 2,000 | $0.025/msg |
| Professional | $199 | 10,000 | $0.02/msg |

---

## Compliance Reference

### Regulations

| Regulation | Applies To |
|-----------|------------|
| TCPA | All call/SMS marketing |
| PCI-DSS Level 1 | Payment processing |
| HIPAA | Healthcare call data |
| FCC 47 CFR § 64.1120 | Telecom carrier switches |
| FTC 16 CFR Part 310 | Telemarketing sales |
| CMS | Medicare enrollment |
| FDCPA | Debt collection |
| CCPA | California consumer data |
| State PUC/PSC | Energy enrollment |

### Call Recording Consent

**One-Party Consent (38 states):** Only one party needs to consent.
**All-Party Consent (12 states):** California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, New Hampshire, Pennsylvania, Washington.

### Retention Requirements

| Industry | Minimum | Regulation |
|----------|---------|------------|
| General Business | 3–7 years | Best practice |
| Telecom TPV | 5 years | FCC |
| Energy TPV (TX) | 3 years | PUCT |
| Medicare TPV | 10 years | CMS |
| Insurance | 5 years | State DOI |
| PCI Payments | 1 year | PCI-DSS |
| FDCPA Debt Collection | 7 years | FDCPA |

VoiceStamps stores recordings indefinitely for all active customers.

---

## Industries Served

- **Energy & Utilities** — TPV required in deregulated markets (TX PUCT, OH PUCO, IL ICC, PA PUC, NY PSC, NJ BPU, and more)
- **Telecommunications** — FCC slamming rules require independent TPV for carrier switches
- **Healthcare** — HIPAA-compliant recording, BAAs available, appointment reminder automation
- **Financial Services** — PCI-DSS Level 1, DTMF masking, ACH and credit card support
- **Insurance** — State DOI verbal confirmation requirements, verbal contract recording
- **Legal** — Court-admissible recordings with chain of custody, accepted in all 50 states
- **Debt Collection** — FDCPA compliance, 7-year retention, PCI payment recording
- **Home Security** — California § 7599.55 compliant TPV
- **Medicare** — CMS 10-year retention, Medicare-specific disclosure scripts

---

## Competitive Comparisons

### VoiceStamps vs Live Agent TPV

| Factor | VoiceStamps | Live Agent |
|--------|-------------|------------|
| Cost Per Verification | $0.50 | $1.50–3.00 |
| Script Adherence | 100% | 85–95% |
| Availability | 24/7/365 | Business hours |
| Error Rate | Near-zero | 5–15% |

### VoiceStamps vs Twilio DIY

| Factor | VoiceStamps | Twilio DIY |
|--------|-------------|------------|
| Setup Time | 1–3 days | Weeks–months |
| Compliance | Built-in | Must build |
| Year-1 True Cost | ~$600 + usage | $50k–$150k dev |

### VoiceStamps vs Gong (Call Recording)

| Feature | VoiceStamps | Gong |
|---------|-------------|------|
| Monthly Cost | $79.95 flat | $100+/user |
| PCI Compliance | Level 1 | Not certified |
| Retention | Unlimited | Plan-dependent |
| Court Admissible | Yes (all 50 states) | Not designed for |

---

## Customer Case Studies

**Energy Retailer — TPV Costs Cut 80%**
Texas PUCT required TPV. Moved from $2.50/record live agents to VoiceStamps at $0.50/record. Result: 80% cost reduction, 0% errors, 400% ROI year one.

**Municipal Utility — 35% More After-Hours Payments**
IVR Pay-by-Phone with billing integration. Result: 35% payments now after hours, 45% call center volume down, $4,200/month labor savings.

**Healthcare Practice — No-Shows Cut 67%**
HIPAA-compliant automated reminders with Epic EHR integration. Result: No-shows dropped 18% → 6%, $1.4M annual recovered revenue.

**Insurance Broker — 100% Dispute Win Rate**
Verbal contract recording with state-specific scripts. Result: 100% challenged enrollments won with audio, E&O premium down 20%, zero DOI citations in 3 years.

**Law Firm — 45% More Leads Captured**
AI Voice Agent for 24/7 intake, Clio integration. Result: Lead capture +45%, after-hours = 38% of new clients, cost per lead down 60%.

**Collection Agency — 100% FDCPA Compliance**
7-year retention recording, DTMF-masked payment recording. Result: 100% compliance, dispute resolution down 70%, zero fines in 4 years.

---

## Frequently Asked Questions

**Q: How many services does VoiceStamps offer?**
A: 58 services across multiple categories as of April 2026. View the complete list at https://voicestamps.com/services

**Q: How long does setup take?**
A: IVR Payments: 24–48 hours. TPV with custom scripts: 3–5 days. Custom IVR: 1–2 weeks.

**Q: Do you require long-term contracts?**
A: No. All services are month-to-month. Cancel with 30 days notice.

**Q: Are recordings admissible in court?**
A: Yes. Recordings include timestamps, caller ID, and chain of custody documentation accepted in all 50 states.

**Q: How long do you retain recordings?**
A: Indefinitely for active customers. Minimums: TPV 3–5 years, Medicare 10 years, PCI 1 year.

**Q: Are you PCI compliant?**
A: PCI-DSS Level 1 — the highest certification. DTMF masking, AES-256 encryption, annual audits.

**Q: What is Feedback Fellow?**
A: A call-in voice feedback service with Gemini AI transcription and sentiment analysis. Callers leave recorded messages; the business receives instant email/SMS alerts with transcript and sentiment score. Supports C2B, B2B, and Employee Request Line modes.

**Q: What is ROVER?**
A: VoiceStamps' Progressive Web App for call recording management. Installable on iOS/Android without an app store. Plays, downloads, and Gemini AI transcribes recordings.

**Q: Can AI agents access VoiceStamps?**
A: Yes. The MCP API (POST https://voicestamps.com/mcp) exposes VoiceStamps workflows as JSON-RPC tools for AI agent integration.

---

## Service URL Quick Reference

| Service | URL |
|---------|-----|
| Home | https://voicestamps.com |
| All Services | https://voicestamps.com/services |
| TPV | https://voicestamps.com/services/third-party-verification |
| IVR Payments | https://voicestamps.com/services/pay-by-phone |
| Call Recording | https://voicestamps.com/services/business-call-recording |
| Verbal Contracts | https://voicestamps.com/services/verbal-signature-contracts |
| Voicemail | https://voicestamps.com/services/business-voicemail |
| AI Voice Agents | https://voicestamps.com/services/ai-voice-agents |
| Advice Line | https://voicestamps.com/services/advice-line-solo |
| Feedback Fellow | https://voicestamps.com/portal/feedback-fellow |
| ROVER | https://voicestamps.com/portal/rover |
| Caller Portal | https://voicestamps.com/caller-portal |
| MCP API | https://voicestamps.com/mcp |
| Pricing | https://voicestamps.com/pricing |
| Contact | https://voicestamps.com/contact |
| Sitemap | https://voicestamps.com/sitemap.xml |
| AI Context (summary) | https://voicestamps.com/llms.txt |
| AI Context (full) | https://voicestamps.com/llms-full.txt |

---

## Key Data Points

- Founded: 2008 | HQ: Dallas, TX | Services: 58 | Uptime: 99.99% | Platform: 100% proprietary
- Automated TPV: $0.50/verification vs $1.50–3.00 live agent (50–83% savings)
- IVR Payments: $49.95/mo + $0.50/transaction | PCI-DSS Level 1 | 24-48 hr setup
- Call Recording: $79.95/mo flat + $0.01/min | Unlimited retention | Admissible all 50 states
- Contract: Month-to-month, no minimums | Support: 24/7 automated, dedicated account teams
- Security: AES-256-GCM | HIPAA BAA available | PCI-DSS Level 1 | SOC 2 aligned

---

*Auto-generated: April 2026*
*Source: VoiceStamps service registry — reflects live service count*
*Summary version: https://voicestamps.com/llms.txt*
*Format: llmstxt.org v1.2 extended*