Pay per Call - Advice Line

START YOUR OWN ADVICE LINE!
​

Receive 100% Payouts Daily!

- We Do Not Take % of Your Earnings
- Use Your Own Merchant Account
- Use Your Own Payment Gateway
- Branded In Our Own Name
- Custom Voice Talent Provided
- Offer Live or Recorded Advice
- Call and Payment Data Available Online

Flexible Billing Support

- Offer Flat Rate Billing
- Offer Per Minute Billing
- Offer Flat Rate + Per Minute Billing
- Set Any Pre-Auth Amount
- Set Any Rate Per Minute
- Offer Menu of Pricing Options
- Special First Time Caller Pricing

How Advice Line Works:

PER MINUTE VERSION - We give you a dedicated phone number for your customers to call into, we pre-authorize the callers credit card via touch tone entry for X amount and then we transfer them to you. After your done consulting, you end the call by pressing # and our system calculates the call total and instantly bills callers credit card.

FLAT RATE VERSION - Customers call into your number and pay a preset flat rate amount and if successful they get transferred to you.

Customizing, Branding, and Admin Features

  • Vanity Toll Free Numbers
  • Local and Toll-Free Number portability
  • Professional Voice Talent
  • Custom Greetings
  • Custom Call Transfer Music
  • Custom Waiting on Hold Music
  • Instant Email Delivery

Payment Processing Features

  • Authorize.net Payment Gateway Integration
  • Real-time Billing – real-time approval or decline
  • Supports Per-Minute Billing
  • Supports Flat-Rate Billing
  • Add-A-Fee – adds a fee to the final amount
  • Set Your Own Credit Card Pre-Authorization Amount
  • Set Max Amount Allowed per Transaction

Credit Card Security Features

  • IVR System never stores sensitive card data
  • Data is held in memory buffer and sent via encrypted data stream
  • Full card number is never stored (We sometimes do store the last 4 digits)
  • Security card code (CVV2) number is never stored

Cloud Call Center Features 

  • Hold Que – customer is not billed while holding
  • Calls can be connected to agents in the order received
  • Advisors can set schedules Day/Night/Weekend
  • Update call transfer to number by web or phone
  • Ring All, Direct, or Round Robin Call Forwarding
  • Callers forwarded to multiple numbers (ring-all)
  • Callers can listen to and select from a menu of options
  • Callers can listen to a list of Agent Extension Numbers
  • Set max allowed time per call
  • Set max allowed time on hold
  • Set max number of callers on hold
  • Upload custom music on hold
  • Play custom messages on hold
  • Play both custom messages and music on hold
  • Browser Based Softphone with web login
  • Agents can set status in realtime (Online, Away, Busy, Offline)
  • Admins can see status of all agents at once
  • Master Failover Voicemail Box
  • Play custom unavailable message
  • Play custom greetings and voicemails​

​CALL TRANSFER MODES WITH RECOMMENDED SERVICE PLAN
Single Agent Transfer Mode - Start Up
Pre-Recorded Message Mode - Pro
Multiple Agents by First Available Mode - Pro
Multiple Agents by Round Robin Mode - Pro
Multiple Agents by Dial Extension Mode - Advanced

Get Paid by the Minute

We will calculate how long the phone call lasted and then multiply the total minutes X rate per minute. 

Use Your Own Merchant Account and Gateway

We will let you bring your own merchant account and payment gateway.  You will get to keep all your earnings.  We do not take a cut of your sales like other Advisor Lines.

Live Call Transfer Upon Approval

If caller credit card is declined then that can not get through the the advice hotline.  This protects you from giving free unpaid advice.  We also pre-authorize the card for any amount that you choose before transferring calls to you.

Real-time Agents Status

Phone advisors can login or logout as available as needed.  Using Web Portal Admins can see the status of all agents in real-time and see who's logged in or out at any moment.

Free web plug-In that allows advisors to have a customizable status button to display current status in real-time. Also, allows visitors to leave a message or initiate chat.

Admin and User Level Logins

We can give you a main admin account and each of your agents a user level account.  We can set it so you see everything and the agents are only allowed see their own settings and call data.

​Adviser Management Features

  • Each Adviser has their own personal extension.
  • Each Adviser can set their own availability. (Call Transfer ON/OFF)
  • Payment Status Reports
  • Call Detail Reports

System Reliability Features

  • Supports 99 Concurrent Calls at Once
  • Multiple Server Clustering for High Availability
  • Multiple Telecom Carriers
  • Backup Number Failover
  • Multiple Internet Data Carriers
  • Daily Off-site Backups
  • Escalation Procedures
  • Multiple points of contact w/cell numbers
  • 24/7 Technical Support


Pay per Call - ​Advice Line Pricing:​
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Start-Up Advice Line:

$199/setup, $69.95/month
$.50/transaction, $.10/minute

Start-Up Line Includes:
  • 1 Agent Extension
  • 1 Toll Free Number
  • Live Call Transfer
  • Set Any Rate Per Minute
  • Set Any Pre-Auth Amount
  • ​100% Payout, Direct Deposit​
​
$268.95 to get Start-up line

Pro Advice Line:

$379/setup, $89.95/month
$.50/transaction, $.10/minute

Pro Line Includes:
  • 1 Agent Extension
  • 1 Toll Free Number
  • Live Call Transfer
  • Set Any Rate Per Minute
  • ​Set Any Pre-Auth Amount
  • Free Stripe Gateway Integration
  • 100% Payout, Direct Deposit​​
  • Hold Que, Music on Hold*​
  • Call Status Monitor/Re-direct*
  • Round Robin, 1st Available*
  • Pre-Recorded Messages*​
  • Programmable Virtual Number*
​
​$468.95 to get Pro line

Advanced Advice Line:

$799/setup, $169.95/month
$.50/transaction, $.10/minute

Advanced Line Includes:
  • 1 Agent Extension
  • 1 Toll Free Number
  • Supports up to 100 Extensions
  • Rings up to 25 Numbers/Ext
  • Rings up to 2500 Advisors
  • Live Call Transfer
  • Set Any Rate Per Minute
  • Set Any Pre-Auth Amount
  • ​​Free Stripe Gateway Integration
  • 100% Payout, Direct Deposit
  • Hold Que, Music on Hold​
  • Agent Auto-Attendant*
  • Agent Menu Options*
  • Agent Name Directory*
  • Enter Agent by Extension*
  • ​Multiple Rates Supported*​
  • Multiple Extensions Supported*
  • Add Extension $10/month​

​​$968.95 to get Advanced line
PRO UPGRADES:

Add Round Robin/First Available Number
$5 setup, $5/month

On-Call Status Monitor Re-Direct
$100 setup, $20/month

Stored Card Info
= $100 setup

Flat Rate + Per Minute Billing
= $100 setup

Music on Hold
= $50 setup

First X Minutes Always Free
= $100 setup​​

Call Recording Service
= $50/setup, $10/month, $.10/minute

Menus with Pre-Recorded Audio
= $50/setup, $10/month

Special Rate for First Time Callers
= $100 setup, $29.95/month

​Web Callback Button
= $50/setup, $20/month, $.5/minute

International VoIP Extension with Unlimited Usage
= $50/setup, $30/month​
ADVANCED UPGRADES:

Add Extension
$10 setup, $10/month
​
Stored Credit Card Info
= $100 setup (Free with Advanced)

Flat Rate + Per Minute Billing
= $100 setup (Free with Advanced)

Music on Hold
= $50 setup (Free with Advanced)

First X Minutes Always Free
= $100 setup

​Call Recording Service
= $50/setup, $10/month, $.5/minute

Menus with Pre-Recorded Audio
= $50/setup, $10/month, $.5/minute

Special Rate for First Time Callers
= $100 setup, $29.95/month

​Web Callback Button
= $50/setup, $20/month, $.5/minute

International VoIP Extension with Unlimited Usage
= $50/setup, $30/month