Call Tracking
Real-time Call Detail ReportsView your reports online using your login.
Get Reports in Multiple FormatsGet your reports in multiple formats .html, .xls, .csv, and .txt
Ad Tracking for AdvertisersAd Tracking and Analysis for checking results of your campaigns. Show how many calls each number is getting, and show where the call are coming from by area code, city, and state.
Location Based ReportingAnalyze and Track where your calls are coming from. Reports break down your calls by area code or by state.
Call Recording is AvailableYou can turn call recording on or off for each call tracking number you have
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800 Toll Free Numbers AvailableWe still can get 800 toll free numbers
Vanity Numbers AvailableWe can search for a Vanity number we have several good connections for getting good vanity numbers still.
Call Analytics - optionalAssign a different Campaign Name and 800 number to each of your advertising campaigns and analyze the results. See the total volume and percentage of calls for each campaign; track call durations by campaign and average call length; input advertising costs and see your return-on-investment (ROI) displayed in Ad Campaign
Filtered Reports - optionalDecide to include or exclude answered or unanswered calls in your generated report.
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Learn More about Messaging our ServicesAuto Attendant
Virtual Office Voice Talent Information Hotline Voicemail Fax on Demand Fax to Email Call Tracking Web Callback Call Reminder Speech to Text Voicemail Transcription We offer these messaging solutions: auto attendant, auto attendant recording, auto attendant phone service, auto attendant software, auto attendant hosting |
Call Tracking – Features
HOW DOES CALL TRACKING WORK?
FAST AND EASY SETUP:
CALL TRACKING:
INTEGRATION:
CALL ROUTING AND DISTRIBUTION:
INSTANT NOTIFICATIONS:
OUTBOUND APPS:
CALL ACCOUNTING:
SECURITY
HOW DOES CALL TRACKING WORK?
- We assign a call tracking phone number
- Call tracking phone number then set to forward to you
- When customers use call tracking number they are re-routed to you
- Since the calls route through us, we are able to log, record, and track the call
FAST AND EASY SETUP:
- Fast Setup, No Setup Fees, No Contracts
- Scale with Ease
- Instant Phone Number Activation
- Local Numbers in USA and Canada
- 800, 888, 877, 866, 855, 844 Toll Free Numbers Available
- We provide simple java script that plugs into your website
CALL TRACKING:
- Unlimited Company Profiles
- Unlimited User Accounts
- Keyword-Level Tracking
- Capture Full Caller ID Data
- Hosted Call Recording
- Take Voicemail Messages
- Complete Caller History
- Real Time Call Stats
- Generate Call Details Reports
- See Live Calls On Dashboard
INTEGRATION:
- Google Analytics Integration
- Google AdWords Integration
- Word Press
- KISSmetrics
- 320+ Third Party Integrations
- API and Webhooks
CALL ROUTING AND DISTRIBUTION:
- Auto Attendant Builder
- Customize Call Flow
- IVR Allow callers to respond by dial prompts
- Whisper Messages
- First Available
- Multi-Ring
- Round Robin
INSTANT NOTIFICATIONS:
- Email Call Notifications
- Trigger Events with Email or SMS Alerts
- Voicemail Transcriptions
OUTBOUND APPS:
- Click to Call Buttons
- Automated Outbound Dialer
- Web Softphone Dialer
CALL ACCOUNTING:
- Call Accounting Codes
- Phone Code Report
SECURITY
- Multi-Level User Permissions
- Block & Filter Calls
- Clients can only access their own call data
LOCAL NUMBER TRACKING / RECORDING
instant activation
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TOLL FREE NUMBER TRACKING / RECORDING
instant activation
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