✓ Verification

Third-Party Verification (TPV)

VoiceStamps TPV provides independent, automated verification for customer enrollments and service changes. Our system meets all PUCT, FCC, and CMS requirements while reducing verification costs by 50-70% compared to live agents.

📞(866) 892-5333
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Transparent Pricing

$0.50-$0.75/txn

Volume discounts available for 1000+ verifications/month

Why Businesses Choose VoiceStamps

24/7
Availability
High
Uptime
7+
Years Retention
50+
Integrations

What is Third-Party Verification (TPV)?

FCC-compliant automated verification for energy, telecom, and utilities with AI transcription and 7-year retention.

VoiceStamps TPV provides independent, automated verification for customer enrollments and service changes. Our system meets all PUCT, FCC, and CMS requirements while reducing verification costs by 50-70% compared to live agents. VoiceStamps has provided this service since 2000, helping thousands of businesses maintain compliance and improve customer experience.

Key Benefits

Why businesses choose Third-Party Verification (TPV) from VoiceStamps

Automated Verification 24/7
Run verifications around the clock without human operators. Customers complete TPV calls at their convenience while maintaining full regulatory compliance.
Multi-Language Support
Serve diverse customer populations with TPV scripts in English, Spanish, and other languages. Professional voice talent ensures clarity and comprehension.
Custom Scripts & Workflows
Tailor verification scripts to your specific products, regulatory requirements, and sales processes. Easy updates when regulations change.
Real-Time Compliance Dashboard
Monitor verification outcomes, pass/fail rates, and compliance metrics in real-time. Instant alerts for failed verifications or compliance issues.
Seamless API Integration
Connect TPV with your CRM, enrollment systems, and sales platforms. Automatic status updates and recording retrieval via REST API.
Complete Audit Trail
Every verification creates a timestamped, tamper-proof recording with full transcription. Recordings stored securely for 7+ years for regulatory audits.

Complete Feature Set

Everything included with Third-Party Verification (TPV)

✓ Automated IVR verification 24/7
✓ Multi-language support (English, Spanish, more)
✓ Custom verification scripts
✓ Real-time pass/fail status
✓ Complete recording and transcription
✓ PUCT/FCC/CMS compliant scripts
✓ API integration with CRMs
✓ Webhook notifications
✓ 7+ year secure storage
✓ Quality assurance tools
✓ Agent performance tracking
✓ Compliance reporting dashboard

How Third-Party Verification (TPV) Works

Simple integration, powerful results

1

Call Initiation

Sales agent warm-transfers customer to VoiceStamps TPV system, or customer receives automated callback for verification.

2

Identity Verification

Customer confirms their identity, address, and authority to make decisions for the account. All responses recorded.

3

Terms Confirmation

Key terms, pricing, and cancellation rights are read verbatim. Customer provides clear verbal consent to each item.

4

Completion & Recording

System confirms all required responses, generates confirmation number, and securely stores the complete recording.

5

Status & Integration

Pass/fail status sent instantly to your systems via API. Recording and transcription available in portal within minutes.

Industry Use Cases

How different industries use Third-Party Verification (TPV)

Energy Enrollment
Verify customer consent for electricity and natural gas provider switches. PUCT and state PUC compliant.
Telecom Carrier Changes
FCC-compliant verification for long-distance and local carrier changes. Prevent slamming complaints.
Insurance Enrollment
Capture verbal consent for policy enrollments, beneficiary changes, and coverage modifications.
Medicare Plan Changes
CMS-compliant TPV for Medicare Advantage and Part D plan enrollments during AEP and SEP.
Financial Services
Verify loan agreements, account openings, and authorization for recurring payments.
Home Services
Confirm service agreements for HVAC, security, and home improvement contracts.

Compliance & Certifications

Third-Party Verification (TPV) meets strict regulatory requirements

PUCT
FCC
CMS
State PUC
TCPA

Industries We Serve

Third-Party Verification (TPV) is trusted across multiple sectors

EnergyTelecomInsuranceMedicareFinancial Services

Integration Partners

Third-Party Verification (TPV) integrates with your existing tools

Salesforce HubSpot Zoho Zapier Custom API

Trusted by Thousands

🏆 25+ Years in Business ⭐ 4.9/5 Customer Rating 🔒 Secure Platform 📞 24/7 Support

Customer Testimonial

"VoiceStamps Third-Party Verification (TPV) has transformed how we operate. The reliability and compliance features give us peace of mind while reducing our operational costs."

— Operations Director, Enterprise Customer

Frequently Asked Questions

Common questions about Third-Party Verification (TPV)

What is Third-Party Verification (TPV)?
TPV is an independent verification process where a neutral third party confirms that a customer has authorized a transaction, service change, or enrollment. It creates a legally-binding recording that protects both businesses and consumers from fraud and unauthorized changes.
Which industries require TPV?
TPV is required or strongly recommended for energy provider switches (electricity/gas), telecom carrier changes, Medicare plan enrollments, and certain insurance and financial transactions.
How does automated TPV work?
After a sale, the customer is transferred to our automated IVR system. They hear pre-recorded questions and provide verbal responses confirming their identity, understanding of terms, and consent. The entire call is recorded and stored for compliance purposes.
Can I customize the verification script?
Yes. We work with you to create custom scripts that meet your specific regulatory requirements and business needs. Scripts can be updated anytime regulations change.
How long are recordings stored?
All TPV recordings are stored securely for a minimum of 7 years, meeting or exceeding most regulatory retention requirements.
What happens if a verification fails?
Failed verifications are flagged immediately in your dashboard and via API/webhook. You can re-attempt verification or investigate the issue.
Do you support multiple languages?
Yes. We offer TPV scripts in English, Spanish, and other languages commonly needed in energy and telecom markets.
How do I access TPV recordings?
Recordings are accessible through our secure web portal within minutes of completion. You can also retrieve recordings programmatically via our REST API.

Related Services

Services that complement Third-Party Verification (TPV)

Verbal Contracts
Learn more →
Business Call Recording
Learn more →
Automated Transcription
Learn more →

Support & Resources

📚
Documentation
Comprehensive guides and API docs
💬
Live Chat
Real-time support during business hours
📧
Email Support
Response within 4 business hours
📞
Phone Support
Priority phone support available

Implementation Timeline

Get started with Third-Party Verification (TPV) quickly

Day 1
Account setup and configuration
Day 2-3
Integration and testing
Day 4
Training and documentation
Day 5
Go live!

Enterprise Security

Your data is protected with industry-leading security

🔐
AES-256 Encryption
All data encrypted at rest and in transit
🏛️
Enterprise Security
Annual third-party security audits
🌐
Geo-Redundant
Multi-region data centers for reliability

Developer-Friendly API

Integrate Third-Party Verification (TPV) with your systems

// Example API call

POST /api/v1/third_party_verification

Authorization: Bearer YOUR_API_KEY

{"status": "success", "id": "txn_123"}

VoiceStamps vs. Alternatives

Feature VoiceStamps Others
24/7 Availability✓Limited
7+ Year Retention✓1-3 Years
Full Compliance Suite✓Partial
US-Based Support✓Offshore

Getting Started is Easy

1️⃣
Contact Us
Tell us about your needs and we'll create a custom solution
2️⃣
Configure
We set up your account with your specific requirements
3️⃣
Launch
Go live with full support and training

Calculate Your ROI

See how much you can save with Third-Party Verification (TPV)

50-70%
Cost Reduction vs Manual Processes
90%
Faster Processing Time
100%
Compliance Rate

Real Customer Results

Measurable outcomes from businesses like yours

⚡
Energy Retailer
98% verification pass rate, zero slamming complaints
🏥
Healthcare Provider
100% HIPAA audit compliance, 4-hour dispute resolution
🏦
Financial Services
75% reduction in compliance costs, zero regulatory fines
📞
Contact Center
35% improvement in QA scores, faster agent training

Enterprise-Grade Technology

Built on proven, reliable infrastructure

Cloud Native
AWS infrastructure with auto-scaling
Carrier Grade
Twilio-powered telephony
AI-Powered
Gemini AI for transcription
Secure Payments
Stripe PCI-certified processing

Access Anywhere

Manage Third-Party Verification (TPV) from any device

💻
Web Portal
Full-featured dashboard accessible from any browser
📱
Mobile Responsive
Optimized experience on phones and tablets
🔗
API Access
Programmatic access for automation and integration

White Label Available

Offer Third-Party Verification (TPV) under your own brand

Custom Branding
Your logo, colors, and domain on all customer-facing interfaces
Reseller Pricing
Volume discounts for agencies and service providers

High Uptime Guarantee

Enterprise reliability you can count on

High
Uptime
24/7
Monitoring
< 1s
Response Time
3
Data Centers

Service Level Agreement

Guaranteed performance with financial backing

Response Time
4-hour response for critical issues, same-day for standard requests
Uptime Credits
Service credits issued if uptime falls below High
Dedicated Support
Named account manager for enterprise customers

Awards & Recognition

🏆
25+ Years
Industry Experience
⭐
4.9/5 Rating
Customer Satisfaction
🔒
Secure Platform
Security Verified
🇺🇸
US-Based
American Company

Request a Demo

See Third-Party Verification (TPV) in action with a personalized demo

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Ready to Get Started with Third-Party Verification (TPV)?

Join thousands of businesses using VoiceStamps for their telephony needs

📞(866) 892-5333
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