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Advice Hotline Flat Rate

Get paid a flat rate amount upfront for each call you receive.

Get Started

Pay per Call - Advice Line - Flat Rate



START YOUR OWN ADVICE LINE FOR ONLY $199!
​$199/setup, $69.95/month, $.50/transaction, $.10/minute​
​

Receive 100% Payouts Daily!
- We Do Not Take % of Your Earnings
- Use Your Own Merchant Account
- Use Your Own Payment Gateway
- Branded In Our Own Name
- Custom Voice Talent Provided
- Offer Live or Recorded Advice
- Call and Payment Data Available Online
Flexible Billing Support!
- Offer Flat Rate Billing
- Offer Per Minute Billing
- Offer Flat Rate + Per Minute Billing
- Set Any Pre-Auth Amount
- Set Any Rate Per Minute
- Offer Menu of Pricing Options
- Special First Time Caller Pricing

How Pay per Call Advice Line Works...
We give you a dedicated phone number with custom prompts branded in your name. Callers can make payments 24/7 using any touch-tone phone, if payment is sucessful then they can be transferred to you.  You must press 1 to accept the call and approve dthe charge. Daily deposits are transferred into your banking account automatically.
 
How Flat Rate Advice Hotline Works:
  1. Caller calls into Pay by Phone System and enters credit card information
  2. Pay by Phone System Charge Card for X dollars for Y amount of minutes
  3. Caller is then connected to advisor by name directory, option menu, direct number, or internal extension
 

Advice Line FAQ

How long does it take for payment to process?
Processing is real-time and normally takes 1-2 seconds
 
How long does it take until we get our money?
Collected funds are deposited into your merchant account daily
 
What would be the procedure to refund or if there is any chargeback?
Login to your Virtual Terminal or Payment Gateway, find transaction and issue a refund/credit
 
How do we integrate it with our phone system (EX. Ring Central) so that we can use it on the initial sales call?
You can forward calls into our platform from your auto-attendant and then after we process a payment we can either drop off the line or transfer back to your phone system.

Can an advisor login and logout of a call queue, or set available/unavailable status?
Yes, Advisors can login or logout of the call queue by phone or by web.
 
Can we offer both flat rate per call and per minute pricing on the same advice hotline?
Yes
 
Can we keep our existing number?
Yes, you can keep existing numbers by porting or forwarding.  To port a number simple fill out and sign a simple number porting form giving us permission to port your number over to the Voice Stamps platform.  You can take your number with you if ever needed.
 
Can we allow or restrict certain users?
When using customer id or account numbers we have ability to check a balance and allow/deny access based on the balance. If balance is $0 we can deny access.
 
What percentage to you take out?
You use your own merchant account/gateway, and this means you get to keep 100% of what you collect, minus merchant account processing fees. (Average 2%-3%) and gateway fees ($.15 to $.35 per transaction)

Merchant Account and Payment Gateway FAQ:
 
Do I need my own merchant account or do you provide one for me?
We allow you to bring your own merchant account, if you do not have one we can help you get setup with a new merchant account. Since you use your own account we do not take out a percentage, you keep 100% of what you collect. If needed, we can also help with setting up your payment gateway (EX. Authorize.net or Stripe.com)
 
What Payment Gateways can I use with my Advice Line?
  • Authorize.Net
  • Stripe
How much does Authorize.net integration and setup cost?
$100/setup, $12/month, $.05/transaction

How much does Stripe.com payment gateway cost?
Free Setup, Free Monthly - $.30/transaction

IVR Payments

Collect by Phone
Pay by Phone
Shop by Phone
Check by Phone
Automated Bill Collector
Pay per Call Services
Pay per Call
Advice Hotline Flat Rate
Advice Hotline Per Minute

​LOGIN/LOGOUT BY PHONE (easiest method, no internet required)
Agents/Advisors can login and log out by using any touch-tone phone.  Each advisor can have their own personal box number to login and logout with, simply call the number enter your extension to login or logout.
 
LOGIN/LOGOUT BY CHANGING YOUR BOX SETTINGS
Advisors can login or logout of the call queue by calling into their voicemail box settings and entering the box options area and selecting the schedule they want.  This is the same thing that the dial string does except you are doing it step by step manually. Using a dial string usually easier and faster way to do the same thing.
 
LOGIN/LOGOUT BY WEB (internet access is required)
Advisors can login/logout of the call queue over the internet from the control panel.  Each advisor will have the ability to enter control panel, go into box settings, and toggle to a different schedule, one is set to 24/7 and another is set to always off.  A third schedule can be created if needed for automated scheduling (EX 9-5 M-F).

System Reliability:
  • Multiple Server Clustering for High Availability
  • Multiple Telecom Carriers
  • Backup Number Failover
  • Multiple Internet Data Carriers
  • Daily Off-site Backups
  • Escalation Procedures, Multiple points of contact with cell phone numbers
  • 24/7 Technical Support

Credit Card Security Details:
  • IVR System never stores sensitive card data
  • Data is held in memory buffer and sent via encrypted data stream
  • Full card number is never stored (We do store the last 4 digits)
  • Security card code (CVV2) number is never stored


Flat Rate Advice Line Pricing:

Start-Up Advice Line:

$199/setup, $69.95/month
$.50/transaction, $.10/minute

Start Up Line Supports:
  • 1 Advisor Extension
  • 1 Local Number
  • Live Call Transfer
  • Set Any Rate Per Minute
  • Manual Login/Logout by Phone
  • Free Stripe Gateway Integration
  • 100% Payout, Direct Deposit
    ​
    ​
$268.95 to get Start-up line

Pro Advice Line:

$379/setup, $89.95/month
$.50/transaction, $.10/minute

Pro Line Supports:
  • 1 Advisor Extension
  • 1 Toll Free Number
  • Live Call Transfer
  • Set Any Rate Per Minute
  • Automated Login/Logout
  • On Call Status Monitor/Re-direct
  • Free Stripe Gateway Integration
  • 100% Payout, Direct Deposit​
​
​$468.95 to get Pro line

Advanced Advice Line:

$799/setup, $169.95/month
$.50/transaction, $.10/minute

Advanced Line Includes:
  • Up to 999 Advisor Extensions
  • ​1 Toll Free Number
  • Auto-Attendant
  • Menu Options
  • Live Call Transfer
  • Set Any Rate Per Minute
  • Manual Login/Logout by Phone
  • Multiple Rates Supported
  • Hold Que, Music on Hold
  • ​Free Stripe Gateway Integration
  • 100% Payout, Direct Deposit​

​​$968.95 to get Advanced line

​
S U B S C R I B E
START-UP & PRO UPGRADES:

Stored Card Info
= $100 setup (included free)

Flat Rate + Per Minute Billing
= $100 setup

Custom Music on Hold
= $50 setup

​Call Recording Service
= $50/setup, $10/month, $.05/minute

On-Call Status Monitor Re-Direct
$200 setup, $20/month (already included w/ Pro)
ADVANCED UPGRADES:

​Stored Credit Card Info
= $100 setup (included free)

Flat Rate + Per Minute Billing
= $100 setup

First X Minutes Always Free
= $100 setup

Special Rate for First Time Callers
= $100 setup, $29.95 monthly

Custom Music on Hold
= $50 setup

​Web Callback Button
= $50/setup, $10/month, $.5/minute

Call Recording Service
= $50/setup, $10/month, $.5/minute

Menus with Pre-Recorded Audio
= $50/setup, $10/month, $.5/minute

International VoIP Extension with Unlimited Usage
= $50/setup, $30/month
​>> Advice Line Setup Form​ <<
S U B S C R I B E
Contact by Phone:

NUMBERS
866-892-5333 - toll free
469-272-4688 - main number
469-272-4608 - fax line
Regional Office Numbers
678-383-9300 - Atlanta
512-537-9900 - Austin
617-871-9900 - Boston
312-880-9900 - Chicago
727-219-9900 - Clearwater
469-293-9900 - Dallas
720-248-8900 - Denver
954-367-9900 - Ft. Lauderdale
713-487-9900 - Houston
702-509-6900 - Las Vegas
310-431-9900 - Los Angeles
954-367-9900 - Miami
347-586-9900 - New York
321-252-8900 - Orlando
215-559-9900 - Philadelphia
520-223-9900 - Phoenix
801-341-9900 - Salt Lake City
858-633-7900 - San Diego
415-691-7900 - San Francisco
206-569-8900 - Seattle
314-467-8900 - St. Louis
813-778-9000 - Tampa
520-223-9900 - Tucson
Contact by Email:
sales@voicestamps.com
billing@voicestamps.com
support@voicestamps.com
info@voicestamps.com

Street Address:
2435 N Central Expwy Ste 1200
Richardson, Texas 75080
- Located in the heart of the Telecom Corridor
- Inside Richardson Telecom Centre
- 12th Floor


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