Pay per Call - Advice Line - Flat Rate
How Pay per Call Advice Line Works...
We give you a dedicated phone number with custom prompts branded in your name. Callers can make payments 24/7 using any touch-tone phone, if payment is sucessful then they can be transferred to you. You must press 1 to accept the call and approve dthe charge. Daily deposits are transferred into your banking account automatically. How Flat Rate Advice Hotline Works:
Advice Line FAQ How long does it take for payment to process? Processing is real-time and normally takes 1-2 seconds How long does it take until we get our money? Collected funds are deposited into your merchant account daily What would be the procedure to refund or if there is any chargeback? Login to your Virtual Terminal or Payment Gateway, find transaction and issue a refund/credit How do we integrate it with our phone system (EX. Ring Central) so that we can use it on the initial sales call? You can forward calls into our platform from your auto-attendant and then after we process a payment we can either drop off the line or transfer back to your phone system. Can an advisor login and logout of a call queue, or set available/unavailable status? Yes, Advisors can login or logout of the call queue by phone or by web. Can we offer both flat rate per call and per minute pricing on the same advice hotline? Yes Can we keep our existing number? Yes, you can keep existing numbers by porting or forwarding. To port a number simple fill out and sign a simple number porting form giving us permission to port your number over to the Voice Stamps platform. You can take your number with you if ever needed. Can we allow or restrict certain users? When using customer id or account numbers we have ability to check a balance and allow/deny access based on the balance. If balance is $0 we can deny access. What percentage to you take out? You use your own merchant account/gateway, and this means you get to keep 100% of what you collect, minus merchant account processing fees. (Average 2%-3%) and gateway fees ($.15 to $.35 per transaction) Merchant Account and Payment Gateway FAQ: Do I need my own merchant account or do you provide one for me? We allow you to bring your own merchant account, if you do not have one we can help you get setup with a new merchant account. Since you use your own account we do not take out a percentage, you keep 100% of what you collect. If needed, we can also help with setting up your payment gateway (EX. Authorize.net or Stripe.com) What Payment Gateways can I use with my Advice Line?
$100/setup, $12/month, $.05/transaction How much does Stripe.com payment gateway cost? Free Setup, Free Monthly - $.30/transaction |
IVR PaymentsCollect by Phone
Pay by Phone Shop by Phone Check by Phone Automated Bill Collector Pay per Call Services Pay per Call Advice Hotline Flat Rate Advice Hotline Per Minute LOGIN/LOGOUT BY PHONE (easiest method, no internet required)
Agents/Advisors can login and log out by using any touch-tone phone. Each advisor can have their own personal box number to login and logout with, simply call the number enter your extension to login or logout. LOGIN/LOGOUT BY CHANGING YOUR BOX SETTINGS Advisors can login or logout of the call queue by calling into their voicemail box settings and entering the box options area and selecting the schedule they want. This is the same thing that the dial string does except you are doing it step by step manually. Using a dial string usually easier and faster way to do the same thing. LOGIN/LOGOUT BY WEB (internet access is required) Advisors can login/logout of the call queue over the internet from the control panel. Each advisor will have the ability to enter control panel, go into box settings, and toggle to a different schedule, one is set to 24/7 and another is set to always off. A third schedule can be created if needed for automated scheduling (EX 9-5 M-F). System Reliability:
Credit Card Security Details:
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Flat Rate Advice Line Pricing:
Start-Up Advice Line:$199/setup, $69.95/month
$.50/transaction, $.10/minute Start Up Line Supports:
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Pro Advice Line:$379/setup, $89.95/month
$.50/transaction, $.10/minute Pro Line Supports:
$468.95 to get Pro line |
Advanced Advice Line:$799/setup, $169.95/month
$.50/transaction, $.10/minute Advanced Line Includes:
$968.95 to get Advanced line |
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START-UP & PRO UPGRADES:
Stored Card Info = $100 setup (included free) Flat Rate + Per Minute Billing = $100 setup Custom Music on Hold = $50 setup Call Recording Service = $50/setup, $10/month, $.05/minute On-Call Status Monitor Re-Direct $200 setup, $20/month (already included w/ Pro) |
ADVANCED UPGRADES:
Stored Credit Card Info = $100 setup (included free) Flat Rate + Per Minute Billing = $100 setup First X Minutes Always Free = $100 setup Special Rate for First Time Callers = $100 setup, $29.95 monthly Custom Music on Hold = $50 setup Web Callback Button = $50/setup, $10/month, $.5/minute Call Recording Service = $50/setup, $10/month, $.5/minute Menus with Pre-Recorded Audio = $50/setup, $10/month, $.5/minute International VoIP Extension with Unlimited Usage = $50/setup, $30/month |
