Pay per Call - Advice Line - Per Minute
What Makes Our Advice Lines Different?
- We NEVER Take Out A Percentage of Your Earnings - We NEVER Interrupt Live Calls VS. Interrupting to Extend a Call Time - We NEVER Require Callers to Have Internet to Access Our Service - We Support ANY Rate per Minute VS. Select a Minute Rate - We Support ANY Flat Rate Amount VS. Select a Flat Rate - We Offer Direct Deposits DAILY VS. Only MONTHLY Deposits - We Offer SMS Communication by Web and Private Numbers - We Offer One Touch Remote Login/Logout by Phone Best of All - We NEVER Take Out A Percentage of Your Earnings - We Let You Use Your Own Merchant Account How Advice Line Works for Advisors
1. Advisor can log themselves in/out by calling system and entering code 2. Advisor receives their own phone number/extension for clients to call into 24/7 3. Only callers with authorized credit card are transferred to Advisor 4. Call comes to Advisor with advice line's caller id or actual caller id your choice 5. Advisor Presses 1 to Accept Call (no charge unless advisor presses 1) 6. Simply hang-up to end the call, no dealing with any billing related issues. How Advice Line Works for Customers
Listen to Live Call - first time callerListen to Live Call - repeat callerADVICE LINE FEATURES:
Customizing, Branding, and Admin Features
Telephone and Phone Number Features
Advisor Management Features
Payment Processing Features
Credit Card Security Features List
IVR Payments - Credit Card Security Features List
Call Transfer Features
System Reliability Features
ADVICE LINE INCLUDES WEB MANAGEMENT:
ADMIN LOGIN
ADVISOR LOGIN
How to Pick Which Plan is Best?CALL TRANSFER MODE & MINUTE RATE DETERMINES WHICH PLAN TO CHOOSE
Single Agent Transfer Mode - Start Up Plan Pre-Recorded Message Mode - Pro Plan Multiple Agents by First Available Mode - Pro/Adv Plan Multiple Agents by Round Robin Mode - Pro/Adv Plan Multiple Agents by Dial Extension Mode - Advanced Plan Multiple Agents each with Unique Rate Rer Minute - Advanced Plan |
ADVICE LINE OPTIONS:PAY PER CALL - FAQ:
How long does it take for payment to process? Processing is real-time and normally takes 1-2 seconds How long does it take until we get our money? Collected funds are deposited into your merchant account daily How do we issue refunds to our customers? Login to your Virtual Terminal or Payment Gateway, find transaction and issue a refund/credit. How do we integrate our phone system with your phone system? You can forward calls into our phone system from your phone system or auto-attendant and then after we process a payment we can transfer calls back into your phone system or auto-attendant. Can an advisor login and logout of a call queue, or set available/unavailable status? Yes, Advisors can login or logout of the call queue by phone or by web. LOGIN/LOGOUT BY PHONE Advisors can login or logout of the call queue by calling into their dedicated phone number and entering their extension number. System will say "welcome back" when logging in and "bye" when logging out. Can I have both flat rate per call and per minute pricing on the same advice hotline? 1. Options - If needed, we can provide a greeting up front that gives the flat rate amount, and then we can disclose the per minute rate. 2. Combo Billing - We can do both during the same call charging a flat rate up front and then a bill per minute amount after a certain amount of time. For example, $10 for the first 10 minutes and then $2.99 per minute after that. Can we keep our existing number? You can keep your existing number by porting or forwarding. To port a number simply fill out LOA to give us permission to port number. Can we allow or restrict certain users? When using customer id or account numbers we have ability to check a balance and allow/deny access based on the balance. If balance is $0 we can deny access. |
Advice Line Pricing:
Start-Up Advice Line:$199/setup, $69.95/month
$.50/transaction, $.10/minute Start Up Line Supports:
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Pro Advice Line:$379/setup, $89.95/month
$.50/transaction, $.10/minute Pro Line Supports:
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Advanced Advice Line:$799/setup, $169.95/month
$.50/transaction, $.10/minute Advanced Line Supports:
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To Order with Upgrades Use Order Form Below
START-UP & PRO LINES - UPGRADES
Stored Card Info = $100 setup (setup free w/ pro) Flat Rate + Per Minute Billing (setup free w/ Pro) = $100 setup Custom Music on Hold (setup free w/ Pro) = $50 setup Call Recording Service (setup free w/ Pro) = $50/setup, $10/month, $.05/minute On-Call Status Monitor - Call Re-Direct $200 setup, $20/month (setup & monthly included w/ Pro) |
ADVANCED ADVICE LINE - UPGRADES
Stored Credit Card Info = $100 setup (Free w/ Advanced) Flat Rate + Per Minute Billing (Free w/ Advanced) = $100 setup Custom Music on Hold (Included free w/ Advanced) = $50 setup First X Minutes Always Free = $100 setup Special Rate for First Time Callers = $100 setup, $29.95 monthly Call Recording Service = $50/setup, $10/month, $.5/minute Menus with Pre-Recorded Audio = $50/setup, $10/month, $.5/minute VoIP Extension with Unlimited Usage = $50/setup, $30/month Web Callback Button = $50/setup, $10/month, $.5/minute |
NOTE: To use our Advice Line service you will need a payment gateway integration...
Stripe.com Payment Gateway Integration:
$100/setup
$100/setup
Authorize.net Payment Gateway Integration:
$100/setup
$100/setup